Mid Island Animal Hospital FAQs

Yes, we see our patients by appointment and do our best to stay on time.

We will see your pet the same day if they are sick. Should you have an emergency we ask you to call before heading over so our team can get prepared to assist your pet.

For afterhours emergencies you can call our hospital 516-681-5477 follow the prompts to be connected with VEG Veterinary Emergency Center of Carle Place

Payments are due in full at the time of services. We accept Cash, Visa, Mastercard, American Express, Discover and CareCredit. To learn more about our payment options, please click here.

Payment is due in full at the time of services. Your insurance company reimburses you for what your plan covers. We are happy to supply medical notes for you to be able to process your claim or any other information your insurance company may need.

Prescription Refill Policy

To request a refill of your pet’s medication please call or text us at 516-681-5477. You can also use the widget link on our website to ask for a refill of your pet’s current medication to be picked up at our hospital. Additionally, we have an online pharmacy button that you can request medication to be mailed directly to you from our third party partner Vetcove.

Please remember to order medications a few days before running out to make sure we have your pet’s medication in stock.

A medication refill request may be denied or put on hold for the following reasons:

• Your pet has not been examined within the year.

  According to New York State Practitioner Law, a current VCPR (Veterinary – Client-Patient- Relationship) must be maintained in order to legally diagnose medical conditions and subsequently prescribe medication.

• Your pet may be due for bloodwork which evaluates how well they are tolerating the medication. We will be able to see if it’s working effectively & check for any possible side effects that may result from the medication.

If you think your pet is sick or injured, call our office 516-681-5477. Pets can experience pain in many different ways. If you notice your pet acting differently than normal, they may be in pain. Some pets may stop eating, be lethargic, cats may hide, others might be limping or shaking head due to an ear infection.

Depending on the breed generally between 6 months and a year.

Your pet can get heartworm disease from infected mosquitoes. If your pet gets heartworm disease and it is left untreated it could be fatal.

We test for heartworm at 6 months old, which is the earliest time it can be detected. Then every 12 months your pet should be tested. Even if your pet does not go outside, they may contract heartworm disease from an infected mosquito that has come into your home.

Heartworm preventative is available and should be given once a month. Topical or chewable tablets are available to be given monthly. Pro-heart injectable is also an option and lasts 12 months. These heartworm preventatives depending on the product help prevent other internal parasites like worms, or fleas and ticks.

Annual bloodwork is necessary to check for heartworm disease. Even if your pet has been on the medication year-round the product may have failed for various reasons, (missed dose, pet may have spit the medication out, the topical may not have absorbed effectively.) Like any medication, no medication is 100% effective.

No, the fecal sample we ask you to bring will test for intestinal parasites. Heartworm disease is a “blood-borne” disease and will need a blood test once a year to see if your pet has contracted it.

We recommend all cats & dogs be given monthly flea and tick preventative.

To maintain your pet’s overall health, it is important to have annual exams where the doctors can examine your pet’s mouth and recommend full dental workups when necessary. We are fully equipped to keep your pet’s mouth healthy.